Job Description
Texada is seeking our next Strategic Partner Associate responsible for helping manage partner relationships, help guide the software partner program, and coordinate software integration projects with key strategic partners that drive revenue.
The ideal candidate can demonstrate proven performance in the areas of business development and/or program or partner management. This person must be fine tuned to build and navigate professional relationships across an organizational network, champion critical feedback by partners for the product team to evaluate future roadmaps, manage ongoing integration projects with strategic partners, and find ways to increase adoption of partners across our customer base.
- Manage the growth of Texada Pay, our key payment product by working closely with our payments partner along with our implementation team to ensure an exceptional sales and onboarding experience.
- Champion our open API partnership program, and improve the process for scale. This includes sourcing and activating partners, streamlining the partner onboarding process, and collaborating with our revenue generation and implementation teams to ensure customer adoption.
- Collaborate cross-functionally with internal teams including product, sales, professional services, support and marketing to meet business objectives.
- Be a trusted, strategic advisor to partners, collect their feedback, and advise the product team on strategy related to APIs and where partners can help fulfill product gaps.
- Collaborate with strategic partners and Texada teams to build and simplify processes that drive onboarding, sales, marketing, integration and implementation.
- Track, analyze and communicate key success metrics to develop and execute against goals internally and with our partners. Understand key operational elements of program design to ensure successful program growth and expansion.
Work location and travel
- Primary: Greater Toronto Area. Hybrid/Remote position. Travel as needed (10%).
- This is a 12-month fixed-term, full-time contract.
What we are hoping to find in your background
- 3-5 years of B2B consulting, customer success, partnership development, account management and/or project management experience
- Demonstrated experience leading and growing partnerships or customer relationships across diverse organizations
- Able to work with all levels of individuals within an organization, up to C-suite leaders, with proven experience supporting clients and executives
- Demonstrate the highest level of integrity with outstanding interpersonal, verbal and written communication skills
- Committed to results with a bias for speed and action with a high level of accuracy and attention to detail
- Excited by the challenge of building an extraordinary business that delivers not only high revenue growth and compelling value, but also has a significant impact on the equipment dealer and rental industries
- Experience working with payment systems and processors a plus
- Strong analytical skills, with the ability to translate data into insights
- Flexible approach, able to operate effectively with uncertainty and change
- SaaS software experience is a plus
- Experience working with OEMs, heavy equipment dealerships or equipment rental company a plus
- Bachelor’s degree from an accredited four year college or university
Who you will be working for
Serving leading equipment dealers and rental houses in North America, Australia & New Zealand, and Europe, Texada Software specializes in SaaS solutions tailored for the equipment rental, sales, and service industries. Established in 1984, the company leverages extensive industry experience to offer a comprehensive platform that manages the entire equipment lifecycle. This includes everything from customer relationship management and service delivery to inventory and rental asset management. Texada's software facilitates efficient operations across multiple facets of business management, streamlining processes such as equipment rental, service management, and sales productivity through innovative tools and features designed to enhance customer engagement and operational efficiency. www.TexadaSoftware.com
At Texada We Are…
Purposeful, Passionate, and Proud: We are here to make a difference - to our industry, our customers, and to each other.
Innovators & Learners: We innovate our products and our company. Our innovation involves trying new things, that sometimes work well and other times doesn’t. As we try we learn, and as long as we learn we are succeeding.
Driven to improve, not to be perfect: We are fanatical about improving our products and our company. Our bias is for improvement, not perfection. “Most Improved” is our favorite award.
Delivering our Long-term Vision Today: We have a long-term vision for transformation in our industry. Our vision is for the long term, but we are impatient to bring it to life. We find ways bring our vision to life today.
PowerfulTogether: We recognize that while we are built from different people and cultures we are better and stronger together. We embrace our diversity with a firm commitment to being PowerfulTogether.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Texada is committed to Employment Equity and encourages applications from every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity.
Texada fosters an inclusive and accessible environment. If you need assistance or an accommodation during the recruitment process, you may contact us at and we will work with you to support your request.